Flock BookDelete your account
You can delete your Flock Book account at any time.
How to delete it
In the phone app, straight away: open More → Delete my account, type DELETE and confirm.
On the website: sign in and open Help & Support, then choose what you want deleted. We reply to confirm.
By email: write to hello@gerizimdigital.co.uk from the email address you sign in with, so we know the request is really from you. Tell us whether you want only your own account deleted, or your whole church’s records (Senior Pastor only).
On the website: sign in and open Help & Support, then choose what you want deleted. We reply to confirm.
By email: write to hello@gerizimdigital.co.uk from the email address you sign in with, so we know the request is really from you. Tell us whether you want only your own account deleted, or your whole church’s records (Senior Pastor only).
When you ask on the website or by email, we complete the deletion within 30 days.
What gets deleted
- Your account: your sign-in, name, email address, profile photo, notification settings and device tokens. You are removed from your church’s team.
- If the Senior Pastor asks to delete the whole church: the church and everything in it — families and members, photos, special days, visits, prayer requests, follow-up tasks, events, Sunday check-ins, expense records and team invitations.
- If the Senior Pastor deletes their account in the phone app: when others are on the team, the Senior Pastor role passes to the next person (Church Admin first) and the church stays. When nobody else is on the team, the whole church is deleted too.
What we keep
- If you delete only your own account, your church’s records stay with your church, because they belong to the church and the rest of the team still uses them.
- Payment records that the law requires us (and Stripe) to keep for accounting, for the period the law requires.
Cancel a membership first
If your church pays for a membership, cancel it on the Membership page in the dashboard before deleting the church, so no further payment is taken.