Flock BookFrequently Asked Questions
Plain Answers to What Pastors Ask Us Most.
Getting Started
Is There a Free Trial?
Yes. Every Church Gets 14 Days Free With Every Feature. No Card Is Needed to Start.
Does Flock Book Work For Any Church?
Yes. Any Church, Any Size, Anywhere in the World. Dates, Phone Numbers and Currency Follow Your Church’s Country.
Who Uses the App?
Pastors and the Team They Invite. Your Church Members Are Records in Your Book, and They Do Not Need to Download Anything.
Does It Work on Phone and on the Web?
Yes. Use the Phone App on a Sunday and the Website in the Office. Everything Stays in Step.
Membership
How Much Does It Cost?
One Membership Covers Your Church: $5.99 a Month, or $54.99 a Year.
Does One Membership Cover the Whole Team?
Yes. One Membership Covers Every Pastor and Team Member You Invite, on the Web and on Their Phones.
What Happens After the Trial?
Flock Book Locks Until Your Church’s Membership Is Active. Your Records Are Kept Safe, and Everything Opens Again the Moment the Membership Starts.
We Were Given an Access Code. Where Do We Enter It?
On the Website, Sign in and Open Membership. On the Phone, Open More, Then Membership & Access Code. The Months Are Added to Your Church Straight Away.
Can We Cancel?
Yes, at Any Time from the Membership Page on the Website. You Keep Access Until the End of the Period You Have Paid For.
Your Records
Who Can See Our Families?
Only the People on Your Church Team. Each Church’s Records Are Private to That Church, and Team Roles Decide Who Can Add, Edit or Only View.
Do You Sell Our Information or Show Adverts?
No. Your Information Is Never Sold, and There Are No Adverts in Flock Book.
Who Can See the Church’s Money Records?
Only the Senior Pastor and the Church Admin. These Are Records Only, and No Money Moves Through Flock Book.
Family Account
What Is a Family Account?
A Flock Book Account For One Person and Their Own Private Family Tree. You Do Not Need a Church to Use It.
How Much Does It Cost?
A Family Account Membership Is $2.99 a Month, or $29.99 a Year, in US Dollars. The First 14 Days Are Free, and You Can Choose a Plan Any Time During Them.
Is Anything Free?
Yes. Seeing a Family Tree That a Family Member Shares With You Is Free. A Membership Is Needed to Start and Change Your Own Tree.
I am on a Church Team. Do I Need to Pay?
No. Every Person on a Church Team Already Has Their Own Private Family Tree With the Church’s Membership. The Church Team Cannot See It.
Who Can See My Family Tree?
Only You and the Family Members You Invite. A Husband or Wife Sees You and Your Children; Other Family See the Family You Look After. The Flock Book Team Cannot See Your Tree.
Does It Work on My Phone?
Yes. Use It on the Flock Book Website on Any Computer or Phone, and in the Flock Book App on Android. It Is Coming to the iPhone App Soon.
How Do I Pay or Cancel?
Sign in on the Flock Book Website and Open Membership. Payments Are Handled Securely by Stripe, and You Can Cancel at Any Time. Your Family Tree Is Kept Safe if the Membership Ends.
Already Using Flock Book? The Help Page Shows How to Do Things in the App.
Start Caring For Your Flock Today
14 Days Free, Every Feature, No Card Needed. Questions? Write to Us at hello@gerizimdigital.co.uk.
Register Your Church